This Privacy Policy explains how 3Techy ("3techy", "we", "us") handles personal information collected through 3techy.com (the "Site") and in the course of providing our software development services (the "Services").
By using the Site or contacting us, you agree to the practices described here. If you do not agree, please do not use the Site.
01Information we collect
We only collect the information we need to respond to you and deliver our Services:
- Contact form details: your name, work email, phone number (optional), the service you are interested in, your budget range, your project description and whether you requested an NDA.
- Emails and messages you send us directly, including through WhatsApp or social media.
- Project information you share with us during an engagement, such as requirements, designs, credentials for test environments and business data.
- Basic technical data that web servers record automatically, such as your IP address, browser type, pages visited and the date and time of your visit.
02How we use your information
We use your information to:
- Reply to your enquiry and prepare proposals, estimates and contracts.
- Plan, build, test, deliver and support the software we create for you.
- Send you project updates, invoices and other messages related to our work together.
- Keep the Site secure, prevent spam and abuse, and fix technical problems.
- Meet our legal, accounting and tax obligations.
04Confidentiality of your project
Everything you share about your product or business is treated as confidential. We are happy to sign a non-disclosure agreement (NDA) before you share details of your idea, and access to your project data is limited to the team members working on it.
05How long we keep information
We keep enquiry details for as long as needed to respond and follow up, and project records for as long as our contract and the law require (for example, for accounting purposes). When information is no longer needed, we delete or anonymise it.
06Information security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls and secure storage. No method of transmission or storage is completely secure, but we work to protect your data and will notify you without undue delay if a breach affects your information.
07Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information, unless we must keep it by law.
- Object to or restrict certain uses of your information, and withdraw consent at any time.
- Receive a copy of your information in a portable format.
08International visitors
3techy is based in Lahore, Pakistan and works with clients worldwide. Your information may be processed in Pakistan and in other countries where our service providers operate. We take steps to ensure it remains protected wherever it is processed.
09Links to other websites
The Site links to other websites, such as our social media profiles and the live projects in our portfolio. We are not responsible for the privacy practices of those websites and encourage you to read their policies.
10Children's privacy
The Site and our Services are intended for businesses and are not directed at children under 16. We do not knowingly collect information from children. If you believe a child has sent us personal information, please contact us and we will delete it.
11Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with its "Last updated" date. Continuing to use the Site after a change means you accept the updated policy.
12Contact us
To exercise your rights or ask anything about this policy, email contact@3techy.com or write to us at Model Town Link Road, Lahore, Pakistan.
Questions about this policy?
Email us at contact@3techy.com and we'll get back to you within two working days.